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Privacy Policy

Last updated: March 30, 2026

This Privacy Policy explains how Sardeks Teknoloji A.Ş. ("Company", "we", "us", or "our") collects, uses, shares, and protects your personal data when you visit our website voxid.ai ("Website"). We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR), the Turkish Personal Data Protection Law No. 6698 (KVKK), and other applicable data protection laws.

1. Data Controller

The data controller responsible for processing your personal data is: Sardeks Teknoloji A.Ş. Address: Zümrütevler Mah. Ural Sk. No: 30, İç Kapı No: 11, Maltepe / İstanbul, Turkey Email: privacy@sardeks.com

2. Data We Collect

We collect the following categories of personal data:

Contact Form Data

Full name, email address, and message content submitted through our Contact Us form.

Demo Request Data

Full name, company name, email address, use case selection, and message content submitted through our Request Demo form.

Analytics Data

When you consent to analytics cookies, Google Analytics collects anonymized data including pages visited, time spent, browser type, device information, and approximate geographic location. IP addresses are automatically anonymized by Google Analytics 4.

Cookie Data

Language preference cookie and cookie consent preference. See our Cookie Policy for complete details.

3. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to your inquiries and contact requests
  • To process demo requests and provide product information
  • To analyze website usage and improve our services (with your consent)
  • To ensure website security and prevent spam (via reCAPTCHA)
  • To remember your language preference for a better browsing experience

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent (GDPR Art. 6(1)(a), KVKK Art. 5(1)): For analytics cookies and marketing communications.
  • Legitimate Interest (GDPR Art. 6(1)(f)): For website security, spam prevention, and service improvement.
  • Performance of a Contract (GDPR Art. 6(1)(b)): For processing demo requests and responding to inquiries.

5. Third-Party Data Sharing

We share your personal data with the following third-party service providers:

Web3Forms

Form submission data (name, email, message) is transmitted to Web3Forms (web3forms.com) for processing contact and demo requests.

Google Analytics

When you consent to analytics cookies, anonymized browsing data is collected by Google Analytics (Google LLC, USA) to help us understand website usage patterns.

Google reCAPTCHA

reCAPTCHA tokens and related browser data are sent to Google (Google LLC, USA) to verify that form submissions are made by humans, not bots.

Google Fonts

Font files are loaded from Google's servers, which may transmit your IP address and browser information to Google.

6. International Data Transfers

Some of our third-party service providers (Google, Web3Forms) are based in the United States. Data transfers to the US are conducted in compliance with applicable data protection laws, including the EU-US Data Privacy Framework where applicable. By using our website and consenting to data processing, you acknowledge these international transfers.

7. Data Retention

We retain your personal data for the following periods:

  • Contact form and demo request data: Retained by Web3Forms in accordance with their data retention policy.
  • Analytics data: Retained by Google Analytics for up to 14 months.
  • Cookie consent preference: Stored for 1 year.
  • Language preference: Stored for 1 year.

8. Your Rights

Under GDPR and KVKK, you have the following rights regarding your personal data:

  • Right of Access: You can request information about your personal data we process.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data.
  • Right to Restrict Processing: You can request limitation of processing in certain circumstances.
  • Right to Data Portability: You can request your data in a structured, machine-readable format.
  • Right to Object: You can object to processing based on legitimate interest.
  • Right to Withdraw Consent: You can withdraw your consent at any time without affecting the lawfulness of prior processing.

Under KVKK Article 11, Turkish residents also have the right to: learn whether personal data is processed, request information about processing, learn the purpose and whether data is used accordingly, know third parties to whom data is transferred, request rectification of incomplete or inaccurate data, request deletion or destruction, request notification of rectification or deletion to third parties, object to adverse results arising from automated analysis, and claim compensation for damages due to unlawful processing.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: Sardeks Teknoloji A.Ş. Address: Zümrütevler Mah. Ural Sk. No: 30, İç Kapı No: 11, Maltepe / İstanbul, Turkey Data Protection Email: privacy@sardeks.com You may also submit a request through our Contact Us page.